Payment Terms

All Prices Mentioned are in INR. (Indian Rupees).
Note: 5% - 12% GST extra is applicable on the price mentioned of each catalogue set(Depending on the Brand or Manufacturers).

There is NO Cash on Delivery option available for either INDIAN or INTERNATIONAL CUSTOMERS

We accept Net Banking (NEFT/RTGS), Direct Deposit, Debit or Credit Cards via MasterCard, VISA, Discover, JCB, American Express, Diners Club, Maestro Cards & PayPal

Is it safe to shop online using my Debit or Credit Card on Surat Textile Souk?
Transactions which are processed through Debit / Credit Card & Net Banking are secured encrypted before it is transmitted over the Internet to the Acquiring Banks, so your shopping experience is safe, private & secure.

What if my payment fails & the amount gets charged to my card and the order is not placed successfully?
This can be due to Information passed on to payment gateway is inaccurate (eg:account details, billing address, password (for net banking) or your Internet connection got disrupted in the process. In case your account has been debited after a payment failure, it will be rolled back to your bank account which may take 7 business days. Do Email us at with your order number for any clarification.